Cancellation & Refund policy
The unpredictability of sickness, injury and other occurrences is understandable, and last minute cancellations happen in every course. Considering that classes are small in size, the challenge for the school is balancing these cancellations with the viability of holding the course. There is no way around the fact that producing a course is expensive. Because of this, our cancellation policy is not flexible.
There is a $150.00 non-refundable cancellation fee for refunds requested 14 days or more prior to the course. There are no refunds or transfers for cancellations made less than 14 days prior to the course or once the course begins. You may transfer your registration once to another course date if requested 14 days or more prior to the original course with a $25.00 transfer fee. If you have prepaid for multiple courses at one time and decide to cancel one or more of them 14 days or more prior to the course, you will be charged the full rate for the courses you have already attended, and be refunded the balance minus the $150.00 cancellation fee. If the Craniosacral Institute Australia cancels a course, you can choose to attend another course or receive a full refund based on the amount that you have paid. In the event of a course cancellation, the Craniosacral Institute Australia is not responsible for any losses incurred, including but not limited to travel and accommodation expenses. In the event that you do not show up on the first day of the course, the Craniosacral Institute Australia reserves the right to refuse your entry into the remainder of the course and your registration fee will not be refunded. In the event that you do not show up on one of the days of the course, that day cannot be made up at a future craniosacral course without repeating the complete course.
There are no refunds for cancellation of any online course once access passwords have been sent.